Australian carers to receive unprecedented government support

Care Workers, Community September 5, 2019

It’s been called the single biggest reform for carers in more than a decade. Last week, Minister for Families and Social Services, Anne Ruston, announced a new regional network of service providers, which will deliver more than five times the number of services currently available to support family carers. Backed by a $493 million investment over five years, 16 Carer Gateway service providers will deliver a suite of services designed to be easier to access and navigate.

The Carer Gateway providers are part of an overall $700 million investment by the government to support Australia’s 2.7 million unpaid carers. 

“From April next year, we are introducing a new service delivery model designed by carers, for carers to help them get the support they need early, before reaching crisis point. We are also providing demand driven funding for carers to access respite when they need it,” Minister Ruston said.

Back in April, here at Mable we posted about the current resources available for unpaid carers. Since 1 July 2019, additional early-intervention supports were launched on the national carer hub, Carer Gateway, giving carers access to new free phone counselling, self-guided coaching and online skills courses.

Carer Gateway network to deliver services to help carers cope

The new service providers will have shopfronts, service outlets and a mobile workforce to provide services to carers across regional and remote areas in Australia. From April 2020, these services will include:

  • carer support and planning
  • in-person and phone-based coaching, counselling and in person peer support
  • information and advice
  • targeted financial support packages with a focus on employment, education, respite and transport
  • access to emergency crisis support
  • assistance with navigating relevant, local services available to carers through federal, state and local government and non-government providers, including the National Disability Insurance Scheme (NDIS), My Aged Care and palliative care.

The support is designed not only to build resilience and help people cope with the daily challenges in their roles as carers, but also to assist with workforce re-entry. 

If you’re one of the 2.7 million unpaid carers in Australia today, you can continue to access support through your usual service providers until the new Carer Gateway service providers are established in April 2020. 

Find flexible support when you need it

Mable is an online platform that allows you to search for and directly engage with independent support workers in your local area. It’s free to sign up and there are no contracts, so you can access flexible respite when you need it. 

Independent workers on the Mable platform include people providing social support and domestic assistance, experienced support workers, registered nurses and  allied health professionals. Whether you’re supporting someone with a chronic illness, disability or a loved one who is ageing, you can find some local support that suits your family.

Search the profiles of independent support workers in your area today.

Are you ready to join Mable?