Working on a public holiday? Here’s some things to think about

Care Workers May 24, 2018

If you’re a support worker and think you’ll be providing support on upcoming public holidays, it might be time to think about your hourly rates.

Setting rates on Mable

As an independent support worker using the Mable marketplace, you have the ability to choose, advertise and agree your own hourly rates. Most businesses with casual and part-time employees have public holiday rates, but because you’re working for yourself via the platform, choosing to set a ‘public holiday rate’ is a decision you can make.

How to set a public holiday rate with your client

If a client contacts you requesting your support services on a public holiday, it’s important that you and your client agree on an hourly rate. This agreement process can be as easy as contacting your client and creating a new agreement via the platform which will include the mutually agreed rate for the public holiday date only. Remember – it’s important to have the conversation with your client about setting a revised rate prior to providing the service – and a new agreement must be created and accepted before you work together.

Tips on setting a public holiday rate

Because you’re an independent worker, you have the autonomy to set your own rates. However, there are some simple, effective tips you can consider when setting a public holiday rate with your client. When setting any rate on Mable, we encourage workers to consider their skills, experience and the type of the services they are looking to provide. Where you are providing services that rely on your qualifications and experience you might like to charge more than when you are providing services like social support that may not rely as much on your expertise.

The average rates on Mable charged by independent support workers are between $30 and $40 per hour, but what people charge on a public holiday can vary.

Talk to other support workers

It’s always good to ask for advice if you’re unsure – especially those that have the same job as you. You can post a question in our growing Community of Support Workers’ Group if you are an approved worker. Or, if you know support workers in your area, have a chat with them and see what they think about public holiday rates.

Don’t be afraid to ask

Remember, if you’d like to set a public holiday rate, just ask your client if they’re happy to agree to the rate. There’s a good chance your client has had to pay public holiday rates to support workers in the past, so it doesn’t hurt to ask.

For more on setting payment rates on Mable, check out our post on managing rates and expenses.

Mable allows you to connect with those who require disability support or aged care in your local area. By setting your own rates and availability and creating your own worker profile, you get to be your own boss. Find out more about working through Mable here.

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