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Important Notice: While we verify certain key information (police checks, key qualifications, references) during the on-boarding of each care worker, they represent other information about themselves to customers via their profiles that we do not independently verify. In exercising your choice of care worker and hiring them directly, we recommend that you check their credentials and original documents when you first meet them and provide ongoing supervision. We recommend that care workers take a file of their key documents with them to their first meeting.