Wondering how you can find the right support worker?

Consumers May 24, 2018

On Better Caring, you’ve always got options. If you’re a client receiving aged care or disability support through Better Caring, you can find the right support by posting a job, searching for a worker or both. Want to find out what works best for you? Keep reading.

Finding the right worker on Better Caring

As someone looking for support, it’s important that you connect with a support worker that meets your specific requirements and can match your support needs.

Clients who search for workers on our platform and post jobs have greater success in hiring a worker quicker than clients who use only one of these functions.

Searching for a worker

Clients that actively search for and contact support workers are much more likely to hire a worker than clients who solely rely on the “post a job” function.

Once you’ve created an account on Better Caring, you can search for workers according to the criteria that’s important to you. You can start searching by selecting “Search Workers” from your Dashboard.

You can initially search for support workers in a specific area by entering a suburb name or postcode. If you have preferences for who supports you, you can use our Basic Filters and Advanced Filters.

Once you have entered a suburb or postcode, you can then search by filter. 










Basic Filters allow you to choose your narrow your support worker search by gender and offered services. These services include transport, meal preparation, shopping, mobility, assistance with medication, nursing services are more.

You can select these services by simply ticking the box. If you change your mind, you can unselect these preferences by simply unticking

Advanced Filters allow you to narrow your search down to nurses, personal care supports or social and domestic support workers. Here, you can select more than one preference.

You can also select a preference to ensure your support worker has a Working with Children Check. Every worker on Better Caring has supplied us with an authentic Police Check and relevant qualifications depending on the services they offer. We’ve also made it mandatory for every worker to have an ABN – so you can rest assured you’re getting safe, secure support.

Advanced Filters also allows you to select any Allied Health qualifications such as occupational therapy and physiotherapy. We encourage all support workers to list which illnesses and disabilities they’ve had experience treating so clients can select a worker that suits them.

Other search filters include language, cultural background, religion, qualifications, weekly availability and personality.

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Posting a job

 Posting a job means workers who match your criteria will be sent a notification detailing your requirements. Support workers who are interested will directly reply to your job posts and you will be notified.

It’s handy to use the “post a job” feature if you’re running low on time, need to find specific support for a family member or are having trouble finding the right worker.

When you post a job, you’re letting potential workers know which suburb you’re in, whether you’re looking for one-off or ongoing support, how many hours you’re looking for and when you require the support.

When writing a job title for the post, it’s important to include what services you need and when you need them. The description of your job post should be as detailed as possible to ensure only the most suitable support workers contact you.

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Once you’ve posted the job, workers in and around your suburb will be notified and will contact you directly if they’re interested.

Remember, your chances of finding the right worker are doubled when you post a job and search for workers in your local area!

Ready to find flexible, affordable support? You can use your Home Care Package, NDIS funding or pay privately for supports on Better Caring. Revolutionise your support and sign up to Better Caring today.


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