How seniors can stay connected through technology

Aged Care, Consumers April 24, 2018

In today’s increasingly digitised world, there are over 3 million Australians who are not connected to the Internet. Almost 80% of Australian seniors have accessed the Internet at some point, but many struggle to maintain online engagement.

Better Caring’s online platform connects thousands of ageing Australians with independent support workers in their local area, however some clients could struggle to use online platforms like Better Caring if they have little experience using technology.

Although Australian seniors use the Internet much more often than those in the United Kingdom and United States, there are many online services that seniors could be missing out on.

The connective ability of the Internet means that more and more could feel excluded if they don’t have access or don’t know how to use certain technologies. The Federal government along with leading tech companies are dedicated to empowering seniors by establishing nationwide programs and hosting digital education classes.

How to kickstart your digital education

Be Connected is a government initiative providing online learning resources and a network of Community Partners to offer local support to build your digital literacy skills and confidence. From learning how to access the Internet, setting up email accounts, making video calls and avoiding online scams, Be Connected works through 2,000 Network Partners to bridge the digital gap. The best part is that their online courses are totally free. To find a local Network Partner to start you on your digital literacy journey, click here.

If you need assistance with your digital device, Apple stores across the nation provide daily basic classes addressing how to use your iPhone, iPad, Apple Watch or Mac. All you’ll have to bring to the lesson is your own device to help you follow along. Apple’s lessons will get you understanding the basics of using your device, help you stay up to date and use built-in apps. To discover what classes are on at an Apple Store near you, visit their site.

Telstra has recently partnered with the Government to create the Tech Savvy Seniors Program to ensure Australian seniors develop their digital skills and confidence to connect online. Their site provides free self-teach video lessons on how to use a mobile phone, computer, tablets, social networks and more. Telstra also has an AUSLAN option for the hearing impaired. If you’d like to get a hands-on experience, the Program is available in many languages at hundreds of community colleges and libraries across the country – you can register for training here.

The Better Caring platform has many support workers who are dedicated to meeting clients’ needs however unique they are. If you’d like to receive one-on-one support, simply post a job to express your interest in learning digital technologies by logging onto your profile and selecting “Post a Job” in the left menu.

We are always connecting clients with quality support workers. If you’re interested in receiving in-home care, create a profile on Better Caring to start searching for independent support workers in your local area today. Alternatively, ask a family member or friend to create an account for you

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