The value of great support: How does Mable stack up for NDIS participants?

Disability August 8, 2019

For those with NDIS funding, Mable is a flexible way to find independent support that’s right for you and your family. Mable provides people seeking support with access to thousands of independent support workers, or enabling you to bring your own. It’s a safe and easy way to create and manage a support team for you. It also represents fantastic value when compared to other models of receiving support. Find out how.

For participants who are self-managing their NDIS plan, or working with a plan manager, Mable provides the ultimate control.

Mable offers a unique support model to clients, which means you can be flexible about what you pay and equally, independent workers can decide what they charge. You and your chosen independent workers agree rates directly. By using Mable to engage your support team directly, you are likely to pay significantly lower rates than NDIS price limits. That’s important, because it could directly equate to additional hours of support you can receive using your NDIS funding.

The best value around

When you engage independent workers via the Mable platform, you agree the hourly rate directly with the independent support workers you’ve chosen.

Rates typically range from $30.00 – $48.00 per hour, depending on the skills, qualifications and experience of individual independent workers.

When it comes to billing, you’ll simply be charged the agreed hourly rate between yourself and your independent worker, plus a 5% platform fee.

With this comes;

The protection of comprehensive, industry-leading insurances arranged on behalf of independent support workers for all engagements invoiced via the platform (professional indemnity, public liability and personal accident insurance).

The tools you need to manage your support via the platform: your schedule, invoicing, shift notes and communication with your independent worker team. 

A team of friendly people based in Sydney to help you get started on the Mable platform.

The below chart outlines how we stack up compared with other online providers, as well as traditional providers who typically charge the NDIS price limit (or cap rate) for your supports. The Mable illustrative comparison is based on an agreed rate of $40 between you and an independent worker via Mable.


For comparison, using the rate of $47.95 per hour, your independent worker would receive $41.10. The NDIA recently released the new NDIS Price Guides, which came into effect on 1 July. There were some big changes which impact what participants pay for services. You can read what this means for you here.

An opportunity to show your support workers how much you value them.

At Mable, we don’t only believe in enabling clients to access flexible, affordable support on their own terms. We also believe in great support workers getting a better deal. We know you truly value your support workers also. 

Mable’s low fees (which remain unchanged) not only mean you can pay less per hour for support; they also mean your workers have the potential to earn more. 

You can invite your existing workers to join the Mable platform as an independent support worker. Once accept your invitation and they are approved, they can support you and others – with all the benefits above. You can simply invite them by clicking ‘Invite Workers’ on the left hand side of your dashboard. 

If you’d like to know more about how Mable works for people receiving NDIS funding, click through to our blog where we answer the big questions. Or, get an understanding of what you need to know ahead of your planning meeting.

For those with NDIS funding, Mable is a flexible, affordable way to find the support you need from within your local community. It can also get you more hours of support.